Privacy and data protection

Okkbet Privacy Policy — Your Data, Your Rights

Your personal data is a trust we take seriously. Find out exactly how okkbet collects and secures your data — and why it is never shared with third parties.

Secured with SSL encryption
Never sold to third parties
Last Updated: January 2026
Fully available in Bengali

Important: This Privacy Policy applies to all okkbet services, websites, and mobile apps. By using the platform, you agree to this policy.

1 What types of information we collect

We collect various types of information when you create an account on okkbet and as you continue using our services. The primary purpose is to provide you with a safe, reliable, and personalized gaming experience. We only collect information that is genuinely necessary to deliver our services.

Under okkbet's Privacy Policy, data is collected from three main sources: information you provide directly, device and browsing data collected automatically, and information obtained through third-party identity verification services. A lawful basis is established before any data is collected.

Data Type Example When it is collected
Identity Information Name, date of birth, national ID number During registration & KYC verification
Contact Information Mobile number, email address During registration & verification
Financial information Payment methods, transaction history During deposits and withdrawals
Technical Information IP address, device type, browser During platform use
Gaming data Betting history, game preferences, session duration While playing games

We do not collect: Your social media passwords, bank PIN, or personal details of family members. okkbet will never ask for sensitive information over the phone or via chat.

2 Purpose of Data Use

Okkbet's Privacy Policy clearly states that collected data is used only for specific, defined purposes. We never use your information for unrelated or unnecessary purposes. Every use of your data has a specific legal basis.

  • Account creation, management, and identity verification
  • Processing financial transactions and preventing fraud
  • Providing customer support and resolving issues
  • Responsible Gaming Tools Management & User Protection
  • Compliance with applicable laws and regulatory requirements
  • Platform security & technical improvement
  • Sending personalized promotions and bonus offers (with your consent)
  • Suspicious activity detection and anti-money laundering controls

Your separate consent is obtained for marketing communications. You can opt out of marketing emails or notifications at any time.

3 Data Storage & Security

Okkbet uses industry-leading technology to protect user data. Our servers are secured with 256-bit SSL/TLS encryption — the same security standard used in the banking sector. Our data centers are protected by both physical and digital security measures.

How long we retain your data depends on the nature of your use of our services and any applicable legal obligations. Data for active accounts is kept for the duration the account remains open. After an account is closed, certain data may need to be retained for a defined period to meet legal requirements.

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Financial data is stored in a separate encrypted database
  • Staff access to data is restricted through strict role-based permissions
  • Regular security audits and vulnerability assessments are conducted
  • In the event of a data breach, users will be notified within 72 hours
  • Backup data is protected with the same level of encryption

Data Retention Period: Active account data — for the full duration of the account. Closed account financial records — up to the maximum period required by legal obligations 5 years. Marketing data — deleted immediately upon withdrawal of consent.

4 Cookies and tracking technologies

Okkbet uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser or device. They help improve your gaming experience, keep you logged in, and ensure the platform runs smoothly.

  • Essential cookies: Essential for platform operation; cannot be disabled
  • Functional cookies: Remembers your language, theme, and preferences
  • Analytics Cookies: Helps analyze usage patterns without revealing your identity
  • Marketing Cookies: Used to show relevant offers; can be disabled

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Please note: okkbet never shares cookie data with third-party advertising networks. All information derived from our analytics cookies is fully anonymized.

5 Sharing Data with Third Parties

Okkbet never sells or rents your personal information. However, limited data may be shared with trusted partners when necessary to deliver our services. In every case, only the minimum required information is shared, and all partners are bound by strict confidentiality agreements.

  • Payment Processor: Financial information required to complete transactions
  • Identity Verification Service: Identity information for the KYC process
  • Technology Service Provider: Limited data necessary for platform operation
  • Law enforcement agencies: Under court order or legal obligation
  • Regulatory Authority: To comply with license terms and regulations

All third-party partners are required to comply with okkbet's privacy standards. They may not use your information for their own purposes.

6 Your privacy rights

Okkbet believes you should have full control over your personal information. That's why we give you a number of important rights. To exercise any of these rights, please reach out to our support team.

Right to Access Your Data

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that processing of your data be restricted.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to object

You may object to your data being used for marketing or profiling purposes.

7 Protection of minors

Okkbet strictly prohibits anyone under 18 from using the platform. Age is verified at registration and identity is confirmed through the KYC process. If an underage account is detected, it is immediately closed and all associated data is deleted.

  • Date of birth verification is mandatory at registration
  • Government-issued ID is verified as part of the KYC process
  • Additional age verification is conducted on suspicious accounts
  • No data is retained if an underage user is identified

If you are aware that a minor is using okkbet, please notify our support team immediately.

8 Changes to the Privacy Policy

Okkbet reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email and through platform notifications. For minor changes, the "Last Updated" date at the top of the page will be revised accordingly.

  • At least 7 days' notice will be given before any significant changes take effect
  • Continued use of the platform after changes constitutes acceptance of the updated policy
  • Previous versions will no longer be in effect
  • If you object to policy changes, you may request account closure

9 Contact us

If you have any questions, concerns, or requests to exercise your rights under this Privacy Policy, please get in touch. Our data protection team will process your request within 30 days.

Data Protection Contact:
Email: [email protected]
Support hours: 7 days a week, 9:00 AM — 11:00 PM
Languages: Bengali & English

Why okkbet's approach to privacy is different

We don't just say your data is safe with us — we prove it

Industry-grade encryption

Every transaction and piece of personal data you share is protected by banking-grade 256-bit SSL encryption. No hacker or third party can access this information.

Your data is never sold

Okkbet's Privacy Policy is clear: your data is never sold, rented, or shared without authorization. You are not a product — you are a valued user.

Transparent Data Use Policy

What data is collected, why it is collected, and how long it is kept — all explained clearly and transparently. No hidden terms or ambiguous language.

Strict identity verification

Every account undergoes identity verification, which protects your account from misuse by others and keeps the platform free from fraud.

Stay in control

Opt out of marketing, view your data, or request deletion — it's all on your terms. okkbet gives you full control over your own data.

Support in Bengali

Our support team is available seven days a week to help with any privacy-related questions. No concern will go unanswered.

Frequently Asked Questions

The most frequently asked questions about our Privacy Policy

No, never. okkbet's privacy policy makes it explicitly clear that your personal data is never sold, rented, or shared with unauthorized third parties. Only the minimum necessary information is shared with partners required to deliver our services.

Yes, under certain circumstances you may request that your data be deleted. However, some data must be retained for a specified period due to legal obligations. Contact our support team and we'll walk you through the details.

Yes. All your payment information is stored in a separate database secured with 256-bit SSL encryption. No okkbet employee can directly access your complete payment details.

Click the unsubscribe link at the bottom of any marketing email, or update your notification preferences in account settings. You can also contact our support team and we'll take care of it right away.

Yes. If a data breach is detected, okkbet will notify affected users by email within 72 hours. Our security team will provide a clear account of what happened and what steps to take.

Your data is safe, your play is safe — get started now

Your data is fully protected at okkbet. Register now and enjoy the best gaming experience — responsibly.

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