Okkbet Terms and Conditions — Know before you play

1 General Terms & Conditions

Okkbet is a legally operated online gaming and Sports Betting platform. These terms and conditions constitute a binding legal agreement between okkbet and its users. By accessing the platform, registering an account, or using any of our services, you are deemed to have accepted and agreed to these terms.

This platform is intended for personal entertainment use only. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited. okkbet reserves the right to amend these terms and conditions at any time.

• These terms and conditions are governed by the applicable laws of Bangladesh
• Users access and use the platform at their own responsibility
• Okkbet reserves the right to modify or discontinue services at any time
• The Bengali version of these terms is the authoritative version

2 Account Register

To register an account with okkbet, you must be 18 years of age or older. All information provided during registration must be truthful, accurate, and complete. Providing false or misleading information will result in permanent account closure and any deposited funds may be forfeited.

Each individual may operate only one okkbet account. Creating multiple accounts is a violation of our rules. If multiple accounts belonging to the same person are detected, all associated accounts will be permanently closed.

• Providing your correct name, address, and date of birth is mandatory for registration
• Phone number and email verification must be completed
• Only one account may be created per device
• Your account password must be kept strictly confidential
• Account security is entirely the user's responsibility
• Allowing third parties to access or use your account is strictly prohibited

3 Deposits and Withdrawals

Deposits on okkbet can be made via mobile banking, bank transfer, and various e-wallet options. Minimum and maximum deposit limits apply and can be viewed after logging in to the platform. Using payment methods registered under a third party or another person's name is strictly prohibited.

Withdrawal requests are typically processed within 15 minutes to 24 hours. However, withdrawals may be delayed if account verification is incomplete or suspicious activity is detected. okkbet reserves the right to review any withdrawal request.

• Withdrawals can only be made using the same method used for the original deposit
• KYC verification may be required before processing a withdrawal
• Accounts may be investigated on suspicion of money laundering
• Accounts involved in fraudulent transactions will be frozen
• Wagering requirements must be met before withdrawing bonus funds

4 Bonuses & Promotions

Okkbet's bonus and promotional offers are subject to specific terms. Each bonus has its own wagering requirements, validity period, and eligibility criteria. Please read the applicable terms carefully before claiming any bonus.

The welcome bonus is available to new members only and can be claimed once per person, household, or device. Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been completed.

• Bonuses not used within 30 days of being credited to your account will expire
• Bonus offers cannot be combined with other offers
• Only eligible games and betting markets count toward wagering requirements
• Attempting to claim bonuses through fraudulent means will result in account closure
• Reload bonuses and cashback offers are subject to separate terms

5 Betting Rules

All bets placed on okkbet are subject to the odds and rules displayed at the time of betting. Once a bet is confirmed, it cannot be changed or cancelled. okkbet is not responsible for any issues arising from network delays during live betting.

If a match or event is cancelled, bets will be refunded. In the case of a tie or draw, bets will be settled according to the applicable rules. If the result of any match is disputed, okkbet's decision will be final.

• Minimum and maximum bet amounts may vary by game
• Coordinated betting from multiple accounts on the same match is prohibited
• Bets placed at incorrect odds due to a system error may be voided
• Separate rules apply to bets placed with bonus balance
• Bets placed on manipulated matches will be voided and the account will be closed

6 Account Closure and Suspension

Okkbet reserves the right to temporarily or permanently suspend any account under the circumstances listed below. If an account is closed, the user will be notified by email and arrangements will be made to return any valid balance.

• If you register using false information
• Operating multiple accounts
• If you attempt to abuse or fraudulently claim bonuses
• Attempting to hack an account or gain unauthorized access
• Harassing or attempting to harm another user
• Due to legal requirements or regulatory authority directives

Users may also request account closure by contacting the support team. Once an account is closed, any outstanding valid balance is generally returned within 5 business days.

7 Responsible Gaming

Okkbet believes that online gaming is a form of entertainment and should always be enjoyed in a controlled manner. We care deeply about the wellbeing and financial safety of our players, and responsible gaming is our top priority.

• Option to set personal deposit and betting limits
• Option to temporarily suspend your account for a set period
• Self-Exclusion — the option to permanently exclude yourself from gaming
• Gaming session time and spend tracking tools
• Information and guidance on professional support when needed

8 Privacy and Data Protection

Okkbet treats user personal data with the utmost care. Information collected during registration is used solely for account management, identity verification, and the delivery of relevant services. okkbet will never sell your personal data to third parties.

Our systems use SSL encryption to keep your financial and personal information secure. To learn more about our full privacy policy, Privacy Policy View the page.

• Personal information is used solely for service improvement and identity verification
• Financial information protected with top-grade encryption
• Information is not shared with third parties except as required by law
• Our privacy policy contains full details on our cookie policy

9 Dispute Resolution

If a dispute or complaint arises, please contact okkbet's customer support team in the first instance. The support team will provide an initial response within 48 hours. Complex matters will be resolved within a maximum of 7 business days.

If you have a complaint about an okkbet decision, you may escalate it to the relevant regulatory authority. However, our policy is to first attempt to resolve any dispute through direct discussion.

10 Changes & Updates

Okkbet reserves the right to partially or fully update these terms and conditions at any time. Users will be notified of significant changes in advance via email or an on-platform notification.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. Visit this page regularly to stay informed about the latest rules and terms.

• The date of any change will always be noted at the top of this page
• For major changes, you will be notified 7 days in advance
• Previous versions of the terms are no longer in effect